HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Depends on your location:

  • Bangkok, including Nonthaburi, Samut Prakan, Pathum Thani: Next-day and Express delivery options also available
  • Rural Thailand: 2-4 business days
  • Singapore: 3-5 business days
  • Japan/Korea: 7-10 business days
  • Australia/New Zealand: 10-14 business days
  • Europe 10-14 business days
  • US/Canada: 10-14 business day
  • Others: 12-20 business days

• Purchases are delivered in an black box tied with a  ribbon, with the exception of certain items

• Shipping Fees & Timing begin when you receive the shipping confirmation email

– If an order is placed on Friday or over the weekend, the earliest it will ship is Monday

– Some zip codes are not available for this service

– Additional validation may be required for all orders and can delay delivery

Delivery Timing: Orders placed by 4pm (TH) Monday ‘ Friday or by 12pm (TH) Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day.
  Exceptions:Orders placed after the cutoff, on Sunday’s or Holidays will be processed the following business day

HOW MUCH WILL SHIPPING COST?

  • Free! Shipping in Thailand when purchase over ฿5,000  (until further notice)
  • Fee: Shipping in Thailand  ฿200 for all orders under ฿5,000

Rest of the world we charge the shipping cost based on items’ sizes and destination. Our checkout process will calculate them accordingly


RETURNS & EXCHANGES

Returns & Exchanges

Returns

  1. Register your return online or contact client services: Register your return online by connecting to your My maligood account
  2. Prepare your package: Place your item in its original packaging 
  3. Deliver your package : Drop your package off at any deliver(EMS,Kerry etc.)or contact us in line id (@maligoodoutlet)

Exchanges

  • -Call client services: +66808436168

Policy

  • – Complimentary exchanges & returns within 30 days
  • – Item in perfect & sellable condition
  • – Original packaging
  • – Original invoice, leaflets and certificates