HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Depends on your location:
- Bangkok, including Nonthaburi, Samut Prakan, Pathum Thani: Next-day and Express delivery options also available
- Rural Thailand: 2-4 business days
- Singapore: 3-5 business days
- Japan/Korea: 7-10 business days
- Australia/New Zealand: 10-14 business days
- Europe 10-14 business days
- US/Canada: 10-14 business day
- Others: 12-20 business days
• Purchases are delivered in an black box tied with a ribbon, with the exception of certain items
• Shipping Fees & Timing begin when you receive the shipping confirmation email
– If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
– Some zip codes are not available for this service
– Additional validation may be required for all orders and can delay delivery
Delivery Timing: Orders placed by 4pm (TH) Monday ‘ Friday or by 12pm (TH) Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day.
Exceptions:Orders placed after the cutoff, on Sunday’s or Holidays will be processed the following business day
HOW MUCH WILL SHIPPING COST?
- Free! Shipping in Thailand when purchase over ฿5,000 (until further notice)
- Fee: Shipping in Thailand ฿200 for all orders under ฿5,000
Rest of the world we charge the shipping cost based on items’ sizes and destination. Our checkout process will calculate them accordingly
RETURNS & EXCHANGES
Returns & Exchanges
Returns
- Register your return online or contact client services: Register your return online by connecting to your My maligood account
- Prepare your package: Place your item in its original packaging
- Deliver your package : Drop your package off at any deliver(EMS,Kerry etc.)or contact us in line id (@maligoodoutlet)
Exchanges
- -Call client services: +66808436168
Policy
- – Complimentary exchanges & returns within 30 days
- – Item in perfect & sellable condition
- – Original packaging
- – Original invoice, leaflets and certificates